All orders are shipped within 12 to 36 hours from our warehouse in Oxford, United Kingdom. Delivery times will depend on your shipping option, but all orders are tracked from our facility to your door.

Once your order is successfully placed, you’ll receive an order confirmation email or SMS with your order number, details of the items purchased, and the estimated delivery date.

We understand that mistakes happen! If you need to update your shipping address, please contact our customer support team as soon as possible.
Address changes can only be made before the order is processed or shipped. Once your order has been dispatched, we’re unable to make changes.